Privacy Policy

Last Updated: January 1, 2026

North Wisconsin Homes ("we," "us," "our," or the "Company") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at northwisconsinhomes.com (the "Website"), use our ecommerce features, subscribe to our newsletter, or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein. If you do not agree with our policies and practices, please do not use our Website.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide when you interact with our Website, including:

• Contact Information: Your full name and email address when you submit contact forms, project inquiry forms, or request information about our home electronics and smart gadgets.
• Newsletter Subscription: Your email address when you subscribe to our newsletter through the Subscribe page.
• Unsubscribe Requests: Your email address when you request to unsubscribe from our marketing communications.
• Order Information: When you place an order through our shopping cart and checkout process, we may collect your name, email address, and product selections. A representative will contact you to finalize order details and delivery arrangements.
• Communications: Any messages, feedback, or other content you send to us through contact forms or email correspondence.

1.2 Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, local storage, and similar technologies, including:

• Shopping Cart Data: Products you add to your cart are stored locally in your browser using local storage technology. This data remains on your device and is not transmitted to our servers unless you proceed with checkout.
• Device Information: Browser type and version, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on pages, links clicked, referring website addresses, and date and time of visits.
• IP Address: Your Internet Protocol address, which may be used to determine your general geographic location.

1.3 Information We Do Not Collect

We want to be transparent about what we do not collect. Our Website forms do not request phone numbers or physical addresses. We do not knowingly collect sensitive personal information such as Social Security numbers, financial account numbers, or government identification numbers through our Website forms.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your product orders, communicate order status, and coordinate delivery of home electronics and smart gadgets.
• Customer Support: To respond to your inquiries, provide technical assistance, and resolve any issues related to our products or services.
• Marketing Communications: To send you newsletters, promotional offers, product updates, and smart home tips if you have subscribed to our mailing list. You may opt out at any time.
• Website Improvement: To analyze usage patterns, improve our Website functionality, enhance user experience, and develop new features and services.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
• Security: To detect, prevent, and address fraud, security breaches, and other potentially harmful or illegal activities.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you subscribe to our newsletter, submit contact forms, or voluntarily provide information, you consent to our processing of that information for the stated purposes.
• Contractual Necessity: Processing necessary to fulfill orders and provide the products and services you request.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Website, preventing fraud, and marketing our products, provided these interests do not override your fundamental rights and freedoms.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, processing orders, delivering products, sending emails, and analyzing website usage. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Shipping Partners: When fulfilling orders, we share necessary delivery information with shipping carriers to ensure your products reach you.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

5. Cookies and Local Storage

Our Website uses local storage technology to maintain your shopping cart contents between browsing sessions. This data is stored exclusively on your device and is not accessible to us unless you complete the checkout process.

We may also use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze Website traffic. You can control cookie settings through your browser preferences. Please note that disabling cookies or local storage may affect the functionality of certain Website features, including the shopping cart.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specific retention periods include:

• Order Information: Retained for seven (7) years following the completion of a transaction for tax, warranty, and legal compliance purposes.
• Contact Form Submissions: Retained for three (3) years from the date of submission unless a longer period is required for ongoing customer support.
• Newsletter Subscriptions: Retained until you unsubscribe or request deletion of your information.
• Shopping Cart Data: Stored locally on your device until you clear your browser data or complete checkout.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission protocols, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials and for restricting access to your devices.

8. Your Privacy Rights

Depending on your location within the United States, you may have certain rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out: You may opt out of marketing communications at any time by using our Unsubscribe page or the link in any marketing email.
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at support@northwisconsinhomes.com. We will respond to your request within forty-five (45) days, or as required by applicable law. We may need to verify your identity before processing your request.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell (we do not sell personal information).
• The right to request deletion of personal information we have collected from you.
• The right to opt-out of the sale of personal information (not applicable as we do not sell personal information).
• The right to non-discrimination for exercising your CCPA rights.

California residents may submit requests by emailing support@northwisconsinhomes.com with the subject line "California Privacy Request." We will verify your identity before fulfilling any request.

10. Children's Privacy

Our Website is not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately at support@northwisconsinhomes.com.

11. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms and product manufacturer websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. International Users

Our Website is designed for users in the United States. If you access our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Website, you consent to the transfer of your information to the United States.

13. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Our Website does not currently respond to DNT signals. However, you can control tracking through your browser settings and by managing cookie preferences as described in this policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should discontinue use of the Website and contact us to request deletion of your personal information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

North Wisconsin Homes
Email: support@northwisconsinhomes.com
Website: www.northwisconsinhomes.com

We are committed to resolving any privacy concerns promptly and transparently. We will acknowledge your inquiry within five (5) business days and work diligently to address your request.